Top Window Covering

Top Window Covering, located at Achterzeedijk 57 (Unit 56) 2992 SB Barendecht, Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:

Top Window Covering

Achterzeedijk 57 (Unit 56)

2992 SB Barendecht

Netherlands

+31180626989

https://www.topwindowcovering.com

Corné van Es is de Functionaris Gegevensbescherming van Top Window Covering.

Hij is te bereiken via corne@topwindowcovering.com.

Personal data that we process

Top Window Covering processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:

• First and last name

• Address data

• Phone number

• E-mail address

• IP address

• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

• Location data

• Information about your activities on our website

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at cs@topwindowcovering.com and we will delete this information.

For what purpose and on what basis we process personal data

Top Window Covering processes your personal data for the following purposes:

• Handling your payment

• Sending our newsletter

• Give you the opportunity to create an account

• To deliver goods and services to you

• Top Window Covering analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision-making

Top Window Covering does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example, an employee of Top Window Covering) sitting between them.

How long we store personal data

Top Window Covering does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

User account & Order processing

• First and last name

  • Retention period: Up to 90 days

  • Reason: This information is used for placing and processing orders via our webshop

• Address

  • Retention period: Up to 90 days after formal request to delete data

  • Reason: This information is used for placing and processing orders via our webshop

• Phone number

  • Retention period: Up to 90 days after formal request to delete data

  • Reason: This information is used for placing and processing orders via our webshop

• E-mail address

  • Retention period: Up to 90 days after formal request to delete data

  • Reason: This information is used for placing and processing orders via our webshop

Analytical data

• IP-address

  • Retention period: Up to 14 months after formal request to delete data

  • Reason: This data is used to optimize the content on our website

• Location

  • Retention period: Up to 14 months after formal request to delete data

  • Reason: This data is used to optimize the content on our website

• Information about your activities on our website

  • Retention period: Up to 14 months after formal request to delete data

  • Reason: This data is used to optimize the content on our website

Digital newsletters

• Bedrijfsnaam

  • Retention period: Up to 30 days after formal request to delete data

  • Reason: This data is used to categorize digital e-mail lists

• Voor- en achternaam

  • Retention period: Up to 30 days after formal request to delete data

  • Reason: This data is used to categorize digital e-mail lists

• Emailadres

  • Retention period: Up to 30 days after formal request to delete data

  • Reason: This data is used for sending digital e-mails

• Country

  • Retention period: Up to 30 days after formal request to delete data

  • Reason: This data is used to categorize digital e-mail lists

• Taal

  • Retention period: Up to 30 days after formal request to delete data

  • Reason: This data is used to categorize digital e-mail lists

Sharing personal data with third parties

Top Window Covering shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We have arranged a process agreement with the companies that receive your data to ensure the same level of security and confidentiality. Top Window Covering remains responsible for these processing operations. In addition, Top Window Covering provides your personal data to other third parties. We only do this with your permission.

Cookies, or similar techniques, that we use

Top Window Covering uses only technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Top Window Covering and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to cs@topwindowcovering.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Top Window Covering also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Top Window Covering takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via cs@topwindowcovering.com